DEVELOPING ESSENTIAL SKILL FOR OPERATION STAFF

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INTRODUCTION

This program will enable participants to:

• Acquire knowledge and skills in supervision

•Understand various leadership styles and how to develop shared leadership skills

•Acquire skills to communicate effectively and avoid miscommunication

•Foster teamwork and effectively manage work conflict

•Deliver an effective presentation

COURSE CONTENT

• Supervision & the management process

• Leadership skills

• Motivation people at work

• Effective employee communication

• Teambuilding for group effectiveness

• Conflict management

• Effective presentation skills

COURSE MEDIUM

English

COURSE SCHEDULE

1 day (9am to 5pm) or 2 evenings (6.30pm to 10pm)

TRAINING VENUE

CDAC BUILDING

65 Tanjong Katong Road, Tel : 68435566

CDAC SKILLS TRAINING AWARD SCHEME

Course	Developing Essential Skill for Operation Staff
Course Fees	$150
CDAC Sponsored Fees	$142
Upfront Payment by Award Holder	$8

Award holders who failed to attend the class would have to refund the sponsored fee of $142.

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